The Advice Dorset Partnership E news is published fortnightly on a Thursday, BUT if there is something urgent in-between we will send out a short supplementary edition. 

As usual feel free to forward this email to  colleagues and  they can get in touch with us if they wish to go on the list.  If you would like to send anything out via the bulletin,  and for all other enquiries about the Advice Dorset Partnership, contact Caroline Buxton on her Citizens Advice Central Dorset email:

You can view previous editions of the E news HERE.


Age UK North South & West Dorset – Lead Information and Advice Officer: Full time, salary £ 24,543.00. The purpose of the role is to ensure that older people receive accurate and relevant Information and Advice advice such as housing, social care, and social security benefits by supporting volunteer advisers and through the direct provision of service when required. Closing date 29 July. Read more here.

Citizens Advice Funding Development Manager: This is an exciting opportunity to be part of the successful future of three Local Citizens Advice (LCA) working together as the independent charity Citizens Advice in Dorset (CAiD). These three services provide a vital lifeline to residents of the Dorset Council area. delivering expert legal advice and support to those in need. We are seeking a self motivated, committed and experienced Funding Development Manager. You will be a skilled fundraiser, ideally with voluntary sector experience, who is also a good team player. You will be working closely with the LCA Managers, and those involved in income and business development. Your role will be to take specific responsibility for donor development and digital fundraising.

The role is part time (18 hrs/wk), actual salary £13,622k (pro rata of £28k); flexible – home working/office based, with some travel within the Dorset Council area. For more info, see advert below, or email or call 01308 456594.

Information updates


Benefits issues: Useful article on Adviser Online covers some of the knottier scenarios.


Stakeholder and Employer Toolkit: This toolkit gives a good overview of the Government support, plus links to materials for newsletters, press releases and social media etc.


UC Migration New regulations from 25 July 2022 will amend various transitional protection and managed migration rules in Universal Credit (UC).


Definition of ‘Domestic Abuse’ – new statutory guidance: The government has published new statutory guidance on the definition of domestic abuse which was formalised by Part 1 Domestic Abuse Act 2021. The statutory definition was introduced on 1 October 2021 and was intended to make clear the complexity of domestic abuse, formally extending it beyond actual or threatened violence to include coercive and controlling behaviour, emotional and economic abuse. In January 2022 further provisions of the Act came into effect to recognise children who see, hear, or experience the effects of domestic abuse. Read more here.


Changes to suppliers; Octopus Energy will take on customers of UK Energy Incubator Hub (UKEIH) (brand names Neo and Northumbria) which ceased trading on 11 July. UKIEH customers should be contacted by Octopus Energy in the next few days. Read more on Ofgem.

Outfox the Market banned from taking on new customers: Ofgem are investigating Foxglove Energy Supply Limited – who trade as Outfox the Market – for contravention of the financial responsibility principle (Standard Licence Condition 4B). It means Foxglove can’t take on any new customers while they respond to Ofgem’s concern.

Local Energy Advice Partnership: LEAP is a free service that helps to reduce bills, provide additional support measures and help people maintain a warmer home in winter and cooler in summer. Anyone at risk of debt could benefit from LEAP and it is here to stay continuously throughout the next 4 years. Read more about the scheme, and eligibility criteria, on the Ridgewater Energy website.

Healthy Homes Dorset: BCP Council, Dorset Council and Public Health Dorset’s scheme to install cavity wall and loft insulation is still running. They have assisted over 1200 people with advice, insulation or heating measures over the last 14 months. Read more here.

Royal Mail strike action: Royal Mail managers will work to rule between 15 July and 19 July and will take part in strike action from 20 July to 22 July. Deliveries and some services like tracked items are likely to be delayed. Royal Mail doesn’t have to pay compensation for post that’s delayed or lost if it’s caused by something outside their control.


Carbon Monoxide Alarms Save Lives campaign: Information from the Gas Safe Charity is that this campaign will run from 11th July – 28th August. Its key messages are:

  • UK alarm laws are changing
  • Are you protected?
  • How to get extra help (including from the Gas Distribution Networks that cover the UK).

There are a range of free resources for you to use with the people you work with, which can be accessed via their website link here.

Anti-Social Behaviour Week 18 – 22 July: This national awareness-raising week calls on councils, police forces, housing providers, the government, and other bodies to use the opportunity to raise public knowledge of powers to tackle the behaviour. Read more on this, and what is happening in Dorset, here.

CAN – free webinar on the Dorset Welcome Fund: Monday 25th July at 11.00am: CAN will be joined by Ellie Maguire from Dorset Community Foundation to outline the Dorset Welcome Fund.The fund looks to support groups offering services and activities for refugees (of any nationality) arriving, residing or settling in Dorset. See more info under Funding News. Book for the webinar here.

Policy in Practice webinar – How the housing crisis has deepened the cost of living crisis: Weds 27 July, 10.30 – 11.45. More information and to register: here.

Kushti Bok – annual Roma Holocaust Memorial Service: Tuesday 2nd August 2022 at 12 noon. Kushti Bok is a Gypsy and Traveller led organisation. This poignant service acknowledges the “Night of the Gypsies”, when 2897 Roma/Sinti perished in one day and night in Auschwitz-Birkenau at the hands of the Nazi regime. The event will be taking place in the Pengelly Room (Main House)at Kingston Maurward College, Dorchester DT2 8PX. For further information about the event and to confirm your attendance, please contact Betty Smith-Billington – Chair of Kushti Bok on:

Reports, research, blogs etc

Nuffield Trust – The relationship between poverty and child abuse: This report highlights very clearly that ‘family poverty and inequality are key drivers of harm to children’. Key points are that the economic conditions of family life alone – without any other factors – impact on rates of abuse and neglect; increases in income in the family home reduced rates significantly; economic shocks increased abuse and neglect except when families were protected by welfare benefits. They also highlight a three fold increase in factors as we go forward: numbers in poverty, depth of poverty, and duration spent in poverty. The link to the full report is here and there is a useful commentary on the Buttle Trust website.

DWP statistics related to the ‘2 child’ policy: Almost half of all benefit households with three or more children are subject to the two-child limit. New DWP statistics show that out of 787,000 households with three or more children, almost 360,000 did not receive an amount for at least one child in UC or child tax credit. This is an increase of 52,000 households since July 2021. 1.3 million children are affected by the policy. Read more from the Govt here. There is also a CPAG Press Release on this subject, saying: The first instalment of the £650 cost-of-living emergency payment – which families receive from today – will bring limited comfort to those affected by the two-child limit since the flat-rate payment takes no account of children in a household and therefore, like the limit, bears no relation to families’ needs.

Back from the Brink? How Consumers are still reeling from the energy market meltdown: Since the beginning of August 2021, 28 energy suppliers have failed, causing turmoil for over 4 million customers. Citizens Advice research shows that, though the Supplier of Last Resort (SoLR) process worked well for the majority, a significant minority of people continue to face severe disruption. Supplier failure and Special Administration processes need reform. The research found issues such as credit refunds outstanding months on, and customers experiencing aggressive tactics from unregulated debt collection. Read more here.

Funding News

Dorset Welcome Fund: The Dorset Welcome Fund Fund willsupport groups offering services and activities for refugees (of any nationality) arriving, residing or settling in Dorset. This can include groups who are looking to extend their traditional focus to include refugees, such as sports clubs or personal interest societies.

Work must be taking place in the Dorset Council area and grants can be up to £4000, or up to £1500 for newly established groups. The Fund will be open for applications until midday on 7th October – during this period there will be 3 decision making panels.

The fund is administered by Dorset Community Foundation. Note: A webinar about the Fund is being run by CAN on 25 July – see under Events.

Gambleaware – Community Resilience Fund: The main aim of the CRF is to provide short-term funding to address inequalities experienced by disadvantaged communities across Great Britain, which have been exacerbated by the cost-of-living crisis. The CRF aims to provide funding to enable organisations to support their communities, recognising that the current cost-of-living crisis will be exacerbating gambling harms and risk of experiencing gambling harms for many people.

Funding can be used to develop or accelerate an existing service/project, work with a new community, support innovation, or develop or strengthen a new partnership within the community/local area.

Grants of up to £100k. Deadline extended to 8 August. Read more here.