Welcome to the Advice Partnership E News Bulletin

The Advice Dorset Partnership covers the geographical / historical county of Dorset, and is circulated every fortnight, to bring you news and information relating to the advice sector in Dorset and Bournemouth Christchurch and Poole. The Partnership is supported by Citizens Advice in Dorset (CAiD). 

As usual feel free to forward this email to  colleagues and  they can get in touch with us if they wish to go on the list.  If you would like to send anything out via the bulletin,  and for all other enquiries about the Advice Dorset Partnership contact Caroline Buxton:  mailto:contact@caidorset.org.uk NB: This is a new email address, so please update your contacts list, AND let me know if you seem to have fallen off the distribution list!


We have entered extremely uncertain times, and uncharted waters, and we are aware you will all be implementing Business Continuity plans to ensure you can provide your services whilst keeping your clients, staff and volunteers safe.

General updates are available from each Council:

Dorset Council: https://www.dorsetcouncil.gov.uk/emergencies-severe-weather/emergencies/coronavirus/coronavirus-covid-19-latest-advice.aspx

BCP Council: https://www.bcpcouncil.gov.uk/News/News-Features/COVID19/Coronavirus-Covid-19.aspx

Dorset Community Action has set up a dedicated helpline for organisations; 01202 847609 (11am – 4pm). https://www.dorsetcommunityaction.org.uk/

Community Action Network [BCP] have information available here: http://www.bournemouthcvs.org.uk/

Citizens Advice services can be contacted by phone 03444 111 444 and each office has a web-based or email contact. For Doset area see flyer:

To contact Citizens Advice BCP go to; https://www.citizensadvicebcp.org.uk/contact/

NCVO (National Council for Voluntary Organisations): good summary information on issues that voluntary sector organisations need to consider: https://www.ncvo.org.uk/practical-support/information/coronavirus

Needless to say there are no events to publicise this week.

Covid-19 related information

Citizens Advice is regularly updating advice for people affected, covering SSP, benefits and other matters: https://www.citizensadvice.org.uk/health/coronavirus-what-it-means-for-you/

DWP Update: As from Thursday 19 March people receiving benefits do not have to attend Jobcentre appointments for the next 3 months. Jobcentres will remain open to help people who are not able to use the phone, go online, or who are homeless.

Government ban on evictions: The government has announced a radical package of measures to protect renters and landlords affected by coronavirus. As a result, no renter in either social or private accommodation will be forced out of their home during this difficult time. Read more: https://www.gov.uk/government/news/complete-ban-on-evictions-and-additional-protection-for-renters

Government: school colleges and early years closing – read more: https://www.gov.uk/government/news/schools-colleges-and-early-years-settings-to-close

Government support for energy costs: New emergency measures with the energy industry have been agreed by the government to protect the domestic energy supply of those most in need during the disruption caused by COVID-19. Customers with pre-payment meters who may not be able to add credit can speak to their supplier about options to keep them supplied. Read more: https://www.gov.uk/government/news/government-agrees-measures-with-energy-industry-to-support-vulnerable-people-through-covid-19

Carers UK information: https://www.carersuk.org/help-and-advice/health/looking-after-your-health/coronavirus-covid-19

Joseph Rowntree Foundation: urges the Government to keep people who are on restricted incomes in mind. Read more htteps://www.jrf.org.uk/blog/what-does-covid-19-mean-people-restricted-poverty

Money Saving Expert: Coronavirus travel info, restrictions, insurance issues, etc, go to: https://www.moneysavingexpert.com/news/2020/02/coronavirus-travel-help-and-your-rights/?_ga=2.258385546.146026115.1584625388-27681293.1551868965

Other News and Useful Information

Citizens Advice – EUSS Project: has been extended for a further 3 months and will be running a phone and email service: mailto:euss.advice@citizensadvicebcp.org.uk

Office space available – Poundbury, Dorchester: A floor of office space is available to sub let in Poundbury. Includes ample parking, a lift, 8 desks, and shared use of a good-sized meeting room. Photos and rental costs are available should you be interested: please contact Clare Tarling directly.  


Clare Tarling / Business Development Manager claretarling@dorsetadvocacy.co.uk / 07498 308805
Direct line: 01305 753206

DOSH provide support to people with a learning disability to manage their money. This includes Person-Centred Appointeeships, financial advocacy, account management and advice on managing money. Leaflet below, and read more: https://www.dosh.org/


There are no specific funding opportunities this week. However, the impact of Covid-19 is likely to create difficulties for many charities, including those which receive significant funds from charity shops. Income may reduce at a time that demand for services increases. The Government is discussing these issues – read more; https://www.civilsociety.co.uk/news/government-in-talks-with-voluntary-sector-to-offset-covid-19-effects.html