Welcome to the Advice Dorset Partnership E-News bulletin. The bulletin is circulated every two weeks and will bring you news and information relating to the advice sector in Bournemouth, Dorset and Poole. If you would like to send anything out via the bulletin, please send it to Sue at: advicedorsetpartnership@gmail.com

For this and all other enquiries about the Advice Dorset Partnership contact caroline@caidorset.org.uk

Advice Partnership Events

Reduce Energy Costs Training, Thursday 28th February 10am to 12 noon, Bournemouth
Citizens Advice Purbeck are providing this 2 hour course to equip front line workers to support their clients in meeting their energy costs.

Help your clients to reduce their heating costs by learning about:

  • Tariffs and suppliers
  • Benefits like Warm Home Discount
  • How to Safeguard vulnerable people
  • Help with energy debt
  • Local grants to help cover costs
  • Free insulation and boiler Replacement
  • Training in Smart meters

The training is being provided by Citizens Advice Purbeck and hosted by Faithworks CMA team.

For more info and to register your place please click HERE

Job Opportunities in local Citizens Advice offices

Citizens Advice Bridport and District: Universal Support Adviser

11.25 hours per week (subject to review), fixed term to 31 March 2020, salary: £23,111 FTE (pay review pending). There is also an option of an additional 7.5 hours per week to December 2019 on a separate contract helping clients with UC income maximisation work

Closing Date:  27 February 2019  Interview date: 1 March 2019

For an application pack: email  advice@bridport-cab.org.uk  or telephone: 01308 456880.

Citizens Advice Dorchester Sherborne and North Dorset: Finance Manager

15 hours per week based in Dorchester:

DSND Finance Manager Advert Feb 2019

Citizens Advice Bournemouth Christchurch and Poole

Two roles in the Debt Team: the Money Advice Service caseworker  is 22.5 hours per week and the PHP caseworker is  15 hours per week, both with a closing date of 11 March:

PHP Money Advice Caseworker advert BCP Feb2019

MAS Caseworker advert BCP Feb2019

Job Opportunities in other Agencies

RELATE Dorset & South Wiltshire are advertising for a new  Centre Manager.

Relate are looking for someone to provide the strategic lead to the organisation, ensuring the effective delivery and quality of relationship support services, maintaining professional standards and developing partnerships. Based in Poundbury.

24 hours a week on a pro-rata salary between £32-£35k, closing  date 1 March 2019, read more :

RELATE Centre Manager Advert 2019

Please email us if you have a job opportunity you wish to advertise.

News and Useful Information

Routes to Inclusion: Data and Mapping. Helen Dobson and James Beecher from Citizens Online gave a presentation of their work on mapping the data story for Dorset on the 29th of January;  here is their presentation:

Citizens Online Switch Dorset Jan 2019

The next session is on the 1st May, where Citizens Online will be discussing their findings and asking us what we think the priorities should be. To sign up to the session, please follow the Eventbrite link: https://www.eventbrite.co.uk/e/digital-routes-to-inclusion-in-dorset-whats-next-tickets-56569575122  – we will receive a notification when you’ve signed up, so you don’t need to print anything off.

Tax Tips covers what to do if you receive a Self-Assessment Late Filing Penalty here.

From the DWP the February 2019: Touchbase edition 132 has the following useful articles here:

  1. Amber Rudd sets out changes to Universal Credit
  2. How to contact a Universal Credit claimant’s case manager
  3. New My Way In employment-focussed campaign launches
  4. Help to Save
  5. Workplace pension new year campaign launch
  6. News round-up

I News The Essential Daily Briefing:

A librarian at Charleston Community Library in Dundee, Scotland, whose job title is library and information assistant, says she spends most of her time helping benefits claimants attempt to navigate the Universal Credit system from the library computers.  Read more here.

Healthy Homes Dorset: Loft and cavity wall insulation, and energy advice. More information here.

Disability Confident Scheme: helps employers be more confident to employ and retain disabled people. Read more:

Dis Confident Presentation Oct 2018

Other Events and Training

The Volunteer Centre and Dorset Community Action are hosting two Trustee training sessions:

1. Trustee Training Part 1 – Recruiting the right trustees:  25 February 2019

This 3 hour ‘Bite Size’ course is designed to help trustees recruit new members and support the success and sustainability of their charity or voluntary / community organisation.  This is the first of two new Trustee Training courses from DCA and VCD designed to support trustee boards provide good governance.

Date: 25th February 2019, 9.45am registration for 10am start through to 1.30pm (includes coffee break)
Venue: CLaRC, Wimborne

Cost: £45 pp for voluntary and community groups, £55 pp for statutory groups
Refreshments will be provided.

To book, please click here

 2. Trustee Training Part 2 – Being Effective and Compliant: 27 March 2019

This 3 hour course is designed to support trustees effectively fulfil their role and provide good governance.  Good governance is fundamental to organisational success. It enables and supports a charity’s compliance with the law and relevant regulations, and provides an environment for fulfilling the charity’s purpose.  The course will ensure participants understand:

  1. Being effective as a trustee and as a board of trustees
  2. Decision making
  3. Being legal
  4. Managing Risk
  5. Identifying and putting in place the right policies and procedures

Part 2 of the course is designed for trustees or committee members of all types of voluntary and community groups, from community libraries to pre-schools and lunch clubs. It will provide practical tools and information to support trustee boards provide good governance for their organisations success.

Date: 27th March 2019, 9.45am registration for 10am start through to 1.30pm (includes coffee break)
Venue: CLaRC, Wimborne

Cost: £45 pp for voluntary and community groups, £55 pp for statutory groups
Refreshments will be provided.

To book, please click here 

Due to popular demand, YMCA Bournemouth is delivering further training sessions in 2019.


Wednesday 27th February 2019, 9:30 AM – 4:00 PM   or  Thursday 13th June 2019, 9:30 AM – 4:00 PM.    £65 per learner


Thursday 28th February 2019, 10:00 AM – 2:00 PM   or  Wednesday 20th March 2019, 10:00 AM  – 2:00 PM. £40 per learner


Thursday 14th March 2019, 9:30 AM – 3:30 PM. £35 per learner


Thursday 21st March 2019, 10:00 AM  – 4:00 PM. £45.00 per learner


Thursday 4th April 2019, 9:30 AM – 3:30 PM. £45 per learner


Thursday 25th April 2019, 10:00 AM – 2:00 PM. 25 per learner.


Monday 13th, Tuesday 14th and Wednesday May 2019, 9:30 AM – 4:00 PM. £170 per learner.

Venue for all these courses:The Hinton Room, YMCA Bournemouth, Delta House, 56 Westover Road, Bournemouth, BH1 2BS.

If you are interested booking a place onto any of the above courses, please contactHeather Chandler, Business Development and Marketing Assistant at YMCA Bournemouth.  Tel: 01202 290451 Ext: 4005

Email heather.chandler@ymcabournemouth.org.uk

Research and reports

Equality and Human Rights Commission: Help with discrimination in housing and at work

Their report Is Britain Fairer? found a marked backwards move over the past few years. The impact of restrictions on legal aid, tribunal fees (now repealed), and funding cuts to advice services have severely reduced people’s ability to solve their problems when their rights are breached.

That is why the ECRC has developed EHRC Adviser Support, to help enhance the capacity and capability of the advice sector to deal with equality and human rights issues.

As part of the project they commissioned Citizens Advice to produce practical toolkits on housing discrimination here and workplace discrimination here for advisers. The toolkits will also be useful for individuals looking for guidance to help them with their own circumstances.

The toolkits can help advisers and individuals to:

  • understand how equality law works
  • identify or rule out unlawful discrimination
  • write a complaint or a grievance letter
  • take a case to court or tribunal

They explain what is covered by equality law and include many examples of discrimination. They also include templates for letters, documents and forms which might be needed when pursuing a discrimination case.

The toolkit on discrimination in housing complements guides relating to accessible and adaptable housing found here .


The MSE Charity is funded by Money Saving Expert, it gives grants to UK not for profit organisations that deliver activities which make a lasting impact on how people think, behave and manage their money.

The latest grant round closes on Friday 1st March 5pm or earlier if they have already accepted 40 applications.  They will only accept applications electronically and you have to have successfully taken an Eligibility Quiz, prepared a project proposal and completed the online Application Form.  If  the grant round is closed early the application form will NOT be accessible for completion. See further information here.

Penny Mordaunt has launched a fund to help isolated and marginalised women return to work. Victims of domestic abuse, homelessness or substance abuse, will be supported to return to work by a new government fund, launched on 7 Feb, by the Minister for Women and Equalities Penny Mordaunt.

The new £500,000 fund, which opens today for organisations around England, follows Ms Mordaunt’s commitment to put marginalised women at the heart of the Government Equalities Office’s (GEO) work, and to publish a strategy in late spring setting out how government will work to economically empower all women.

Grants will only go to those organisations which can show they have direct relationships with employers who can offer jobs opportunities. They will support parents and carers – men and women – back into the workplace through training, refreshing skills and facilitating work placements.

Information about the fund can be found here and here.

The Prince’s Countryside Fund has grants of up to £50,000 available for projects that will provide a long-term positive impact to the individuals and communities they seek to benefit for more information click here.