Welcome to the Advice Dorset Partnership E-News bulletin. The bulletin is circulated every two weeks and will bring you news and information relating to the advice sector in Bournemouth, Dorset and Poole. If you would like to send anything out via the bulletin, please send it to Sue at: advicedorsetpartnership@gmail.com

For other enquiries about the Advice Dorset Partnership contact caroline@caidorset.org.uk.

Advice Dorset Partnership

Time to renew your Advice Dorset Partnership Membership

If you are already a member of the Advice Dorset Partnership, you will receive an email from SurveyMonkey to complete so you can register for 2018/2019.  If you are not a member or can’t wait for the email, please click here

Accessibility Conference, 8 February 2018:  as we said in the last newsletter, the  Advice Dorset Partnership steering group will discuss the following action points when they meet on  14 March:

  • Improving communication and availability of information on services, transport schemes etc, and sharing best practice across the advice sector.
  • Improving links with GP practices.
  • What can we get from the private sector – money, help in kind etc?
  • Combining our evidence from service users of the issues and barriers they face and how these can be mitigated.

Meanwhile the detailed notes from the Transport Focus Groups can be read here: Transport Focus Group Outcomes JR

Welfare Benefits Forum, 8 March

It was very useful to hear updates from David McArthur, Bournemouth Jobcentre Plus, Louise Forsey (Westwey Partnership), Helen Bowyer (Dorchester Citizens Advice) and members of the Citizens Advice Income Maximisation team, as well as comments and experiences from colleagues working in a number of organisations. Inevitably there are still concerns, and more questions than answers, so we will continue to keep you posted. Below are presentations from today’s Forum and a link to the DWP’s new website:

Local Authority update March 18

Citizens Advice update March 2018

DWP have recently set up a new website with information about Universal Credit:


Job Opportunities in local Citizens Advice offices

Advice Session Supervisor, part-time post based in Christchurch, Dorset. Working closely with the Advice Services Manager, the Advice Session Supervisor is responsible for the day to day supervision of the advice team as they provide advice and information face to face and on the telephone and ensuring that the advice meets quality standards.

Closing date: 27 March 2018

For more information click here

For volunteering opportunities find your local Citizens Advice office here

News and Useful Information

The advice charity Lasa has launched a new website called advicelocal.  Just enter a postcode and choose an advice topic to find  information tailored for your area, including details of independent advice organisations who can help you get the advice and support that you need.

Advicelocal can help you with questions relating to: welfare benefits and tax credits; council tax, including exemptions and discounts; debt and money advice; housing and homelessness; employment and work issues, disability and social care; and asylum and immigration.

Jobcentre Plus

Is now one of the specified public authorities who are under a duty to refer people at risk of homelessness to local housing authorities.  The new duty will require a referral where the public authority considers a service user may be homeless or threatened with homelessness within 56 days.  For more information click here

Events and Training

An Introduction to Energy Efficiency, Behaviour Change and Advice

West Dorset Council are hosting an Energy Efficiency Training  course for frontline workers on Friday 23 March at WDDC offices, South Walks, Dorchester.

This course aims to provide delegates with a basic understanding of energy efficiency in the home, and offers a focus on the way that behaviour change theories and ideas can enhance the impact of the advice offered to householders. The course will equip delegates with information about fuel poverty and health, the types of issues encountered by householders with meters and billing, and examine potential measures and assistance that might improve energy efficiency in the home. By exploring the theories behind behaviour change, delegates will also be able to examine how energy efficiency advice can be framed to encourage action by householders.

This course is free to attend, please book by Eventbrite here

Bournemouth CVS: are partnering with the Foundation for Social Improvement to deliver a subsidised training event on 14th March  for small and local charities and community groups. There will be three workshops on key skills: Supporting & Managing Volunteers, Demonstrating Your Impact and Community & Events Fundraising.

There is still time to book onto the subsidised training being offered by the FSI. The Managing Volunteers training is fully booked however there are still a small amount of places available on the Demonstrating Impact and Community & Events Fundraising sessions.

All the workshops are taking place at Kinson Community Centre.  You can book workshops here:   Please note, the bookings are being administrated by the FSI and neither Bournemouth CVS or Poole CVS are able to make reservations on your behalf. If you find that the workshop you wish to book onto is full, please contact the FSI directly to be put on the waiting list. Organisations can book a maximum of 2 places per workshop.

Your organisation will need to register with the FSI which is free for groups with an annual turnover of less than £1.5 million. You will be required to make a £15 payment to the FSI for each of the places that you book. After the session has taken place £10 for each of these places will be refunded directly to you. If you do not attend on the day the full £15 payment will be kept by the FSI. If you have any questions about payments or deposits before or after the training please contact the FSI directly. Bournemouth CVS and Poole CVS will have no information at any time about this.

 The workshops will take place at the following times:

·         Supporting & Managing Volunteers – 10am to 11.30am

·         Demonstrating Your Impact – 11.45am to 1.15pm

·         Community & Events Fundraising – 2pm to 3.30pm

‘Essential Safeguarding Adults Skills’ 1 day course from the Borough of Poole:

Course dates: Fri 16th Mar Last 8 spaces Tue 10th Apr Last 12 spaces

 The courses can be booked on these dates via CPD online by clicking the date links above where you will also find out details of the content of the course as well as times/venue/costs, etc.

 If your establishment is not yet set up on CPD or a colleague doesn’t have a CPD User Account please email or call 01202 261014.

Poole CVS: There is currently space available on the following training course:

Healthy Conversations – Friday 23rd March

This course is free to attend. If you would like to reserve a space please email kevin.eaton@poolecvs.org.uk

Research and Reports

The Good Things Foundation has a lots of useful information including this recent report on social change:


Funding opportunities

The Macdougall Trust: with safety nets such as ’emergency local assistance’ now under increasing pressure, or even disappearing,  it is useful to know about local trusts that can support individuals in need. The Macdougall Trust covers Dorset Bournemouth and Poole; they can award grants of up to &250 (£350 under exceptional circumstances) mainly for household or essential items. They are not able to pay off debts. Applications need to be supported by an adviser or other frontline worker, and payment cannot be made directly to the applicants, so your organisation needs to be able to accept and disburse monies on behalf of clients.. If required, they can write cheques to Argos and Dorset Reclaim.

The application form can be downloaded from their website here

The MSE Charity is funded by Money Saving Expert and gives grants to charities and not for profit organisations working with clients to make a lasting impact on their financial capability.  Find out more and see if your organisation meets the eligibility criteria here: