Welcome to the Advice Partnership E News Bulletin

The Advice Dorset Partnership covers the geographical / historical county of Dorset, and is circulated every fortnight, to bring you news and information relating to the advice sector in Dorset and Bournemouth Christchurch and Poole. The Partnership is supported by Citizens Advice in Dorset (CAiD). 

As usual feel free to forward this email to  colleagues and  they can get in touch with us if they wish to go on the list.  If you would like to send anything out via the bulletin,  and for all other enquiries about the Advice Dorset Partnership contact Caroline Buxton: caroline@caidorset.org.uk


No new events to report this week: don’t forget to let us know if you are putting on something, and we can publicise it here. For training, see below.


CAN: Volunteer CoordinatorA good life – helping end loneliness in later life – project covering Bournemouth, Christchurch and Poole [based in Poole]. Contract type: Fixed term contract to November 2022.

Hours: 37 Salary: £23,369

Closing date for applications: 16th February; interviews: 25th February 2020 (Boscombe)

CAN is working with Public Health Dorset, Prama, Faithworks Wessex, Bournemouth University and BCP Council, to support individuals and community groups in implementing schemes and initiatives to prevent and reduce loneliness locally and promote a good life for older people, along with promoting volunteering. This role would suit someone who is passionate about making a difference for older people and promoting and enabling volunteering.

News and useful information

NCVO Blog: Brexit – what next for charities? NCVO have published two sets of guidance on what Brexit means for charities and what can be done to prepare for all scenarios. While we are now in a ‘transition period’, it’s important that charities are still thinking about preparing for all eventualities from 1 January 2021. Follow the link: https://blogs.ncvo.org.uk/2020/01/31/brexit-day-what-next-for-charities/

EU Settlement Scheme: for details of outreaches offering advice support and help to make applications, across Dorset and BC, follow the link below. Also under Reports and Research is a link to a recent report on the scheme.


NB: Citizens Advice will be continuing to update its public information website as we move through the transition period. Go to: https://www.citizensadvice.org.uk/law-and-courts/brexit-what-it-means-for-you/

Home from Hospital – how can the voluntary sector help? Getting people home from hospital when it’s best for them and not bouncing back or going to an acute hospital unnecessarily, is a key priority nationally and locally across both health and care. Volunteers and the voluntary sector already play a key role in supporting this, but it could be developed further. The NHS long term plan also states that staff, patients and volunteers benefit from well-designed volunteer initiatives.

Community Action Network, Dorset Community Action and Volunteer Centre Dorset are jointly leading on a piece of work with our NHS and Council colleagues to scope current provision around health and wellbeing and preventing admissions or re-admissions to hospital with the potential to develop/create new volunteer based support. We will be sharing our findings with NHS England, with the hopes of developing the approach further.If this is relevant to you or your organisation, complete the survey here: https://www.surveymonkey.co.uk/r/integratedapproaches

Carer Support Dorset: Information and support for carers – and the website gives the wider definition of a carer: A carer is anyone who cares, unpaid, for a family member or friend who could not always manage without their support. They might look after someone with a physical disability, long term health condition, mental health issue or a problem with substance misuse. https://www.carersupportdorset.co.uk/help-advice/am-i-a-carer/

‘Your Mind, Your Say’: The NHS Dorset Clinical Commissioning Group is seeking views on mental health services for children and young people, and (with other partners) have launched a project called ‘Your Mind Your Say’. The CCG wants to focus on service provision and then bring all the existing information together into a comprehensive report about what people think.
A survey which will run throughout February 2020, for anyone who has a view on children and young people’s mental health services including children, young people and their families/carers. Young people under 16 will need parental consent to complete it. Link below:


Updated details: Age Concern North Dorset: Stour Connect, Stour View Close, Sturminster Newton. DT10 1JF, 01258 475582. Services for over 50s, including a free Welfare Benefits Advice Service, offering home visits, general information on age-related topics, an exercise class and IT and Befriending Services. mailto:info@acnorthdorset.org.uk

Updated details: Citizens Advice in Ferndown: Ferndown Library, Penny’s Walk, BH22 9TH. Opening times: Tuesday and Thursday 10am to 2pm. Telephone: 0344 245 1291: mailto:wimborne@eastdorset.cabnet.org.uk

Editors comment: we are planning to update the Directory of agencies on the Advice Dorset website shortly – we will be in touch!


CAN: Introduction to Adult Safeguarding: training session for volunteers working across BCP areas. This 3 hour course (cost £10 p/p) is not accredited but is an introduction to the subject matter and designed to equip volunteers with both the knowledge and the confidence they need to deal with different situations that may occur when they are volunteering.

Safeguarding for Adults – Wednesday  26 February 2020, 9.30am to 12.30pm. Trainer: David Rees, an Educational Consultant and is an introduction to the requirements and responsibilities for Safeguarding Adults. Please see the attached flyer – for the full course content – to share with your volunteers. To book, please complete and return the relevant booking form to amy.collins@can100.org  either with cheque payment or they can send you an invoice to pay via BACS.

Research and Reports

Experiences and Impact of the EU Settlement Scheme: This report from Northumbria University presents data and findings from a Settled Status Survey of over 3,000 EU/EEA/Swiss citizens who needed to apply, or already had applied, for Settled Status, carried out November – December 2019. Over 70% of respondents had applied, and of those, 88% obtained settled status, 12% pre-settled. Although for many the process was easy, a significant number found it complex. In addition, 90% of respondents are unhappy about the lack of a physical document to prove their status, 95% disagreed that they ‘now felt more at home in the UK’ and amongst the other feedback: respondents feel ‘angry’, ‘anxious’ and ‘unwanted’ (words most frequently mentioned). Read more:


Stop Loan Sharks: See the latest report about victims of loan sharks below. If your organisation would like to book free “Stop Loan Sharks” training, Lin has availability from April onwards. Contact: Lin Fisher, Lead in Awareness, Intelligence, Support & Education (LIAISE)Illegal Money Lending Team, England – working across the South, hosted by Birmingham City Council PO Box 16977, B2 2AE mailto:lin.fisher@birmingham.gov.uk

Problem Debt and the Social Security System: This recent report from the debt charity Stepchange notes that 66% of their clients said receiving Universal Credit made it harder to budget and manage their finances. Read more: https://www.stepchange.org/Portals/0/assets/pdf/social-security-mini-brief-report.pdf


Energy Industry Voluntary Redress Scheme, Grants Round 6: The priority of the scheme is to support individual energy consumers in vulnerable situations, with a small percentage of the fund available to support innovative products and services that will help existing or future energy consumers. The funds can pay for anything from making a home more energy efficient, to providing advice that helps consumers keep on top of their bills. Closing date: 19 February 2020.

Round 6 Small Project fund: Grant Size: Minimum grant amount £20,000, maximum grant amount £49,999. Priority: Support energy consumers in vulnerable situations.

Round 6 Main Fund: Amount of funding available: Up to £13.5 million. It is expected that this funding will be distributed over Rounds 6 and 7. Funding not allocated in Round 6 will be made available in Round 7. Grant Size: Minimum grant amount £50,000, maximum grant amount £2 million. Priority: Support energy consumers in vulnerable situations.

Round 6 Innovation Fund: Amount available: Up to £2.5 million. It is expected that this funding will be distributed over Rounds 6 and 7. Funding not allocated in Round 6 will be made available in Round 7 Grant size: Minimum grant amount £50,000, maximum grant amount £750,000. Priority: The development of products and/ or services, which are genuinely innovative and not currently accessible to energy consumers or certain groups of energy consumers.

The scheme can only fund projects lasting up to two years, can fund up to 100 per cent of the project cost and can cover revenue and capital measures. Read more: https://energyredress.org.uk/

Enterprise Development Programme; Capacity-building grants and business aid are available to charities and social enterprises working in the homelessness, youth, mental health, and equality sectors to help them make the transition to new enterprises or to grow existing ones. It is currently open to applications from not-for-profit organisations in England working in the following areas:

  • Youth – The current round is only open to organisations which have already received a feasibility grant or which participated in the learning programme as part of the pilot phase of the Enterprise Learning Programme.
  • Homelessness
  • Mental health
  • Equality (specifically organisations working to advance equality and human rights in relation to women, black and ethnic minority people, LGBT+ people, or disabled people).

Various closing date- read more: https://www.enterprisedevelopmentprogramme.org.uk/how-to-apply/