Welcome to the Advice Dorset Partnership E-News bulletin. The bulletin is circulated every two weeks and will bring you news and information relating to the advice sector in Bournemouth, Dorset and Poole. If you would like to send anything out via the bulletin, please send it to Sue at: advicedorsetpartnership@gmail.com

For this and all other enquiries about the Advice Dorset Partnership contact caroline@caidorset.org.uk


A second Universal Credit in Dorset – Let’s Talk event will be held on Friday 2 November at West Dorset Council offices. BOOKINGS ARE NOW OPEN!

The programme will be a mixture of update presentations from DWP (including we hope ‘a day in the life of a work coach’), local authority and Citizens Advice,  plus workshops and snapshots.  Workshops will cover a range of topics,  including energy savings advice for your clients,  technical UC ‘stuff’, and the work of specific agencies such as UCAN.

To book on  Eventbrite go to:     HERE

Street Support are having a re-launch event on Friday 5 October, 14:00 – 16:00 pm at The Factory, 14 Alder Hills, Poole, BH12 4AS.

This event is an opportunity for to learn all about Street Support, and see how it is being used to tackle the issue of homelessness by working together to help people rebuild their lives. Spaces and tickets for this event are limited, so there will be a maximum of two tickets per organisation or business.  Off street parking is available on site and refreshments will be provided.  For more information and to book places see Eventbrite here.

NEW Look – Dorset Funding Fair, Supported by East Dorset District Council.  An opportunity to get your funding questions answered.  This year, there is a great opportunity to develop your funding skills and knowledge through key note speakers and hands on practical workshops.

The Funding Fair take place on Thursday 18th October at The Community Learning and Resource Centre, 41 – 44 King Street, Wimborne BH21 1EB.  9.45 registration for a 10am start finishing at 15.15.

The cost to attend is £20 per person (£30 for a Statutory Organisation).  Lunch and Refreshments will be available.

For further information and to book you place visit here.

Job Opportunities in local Citizens Advice offices

For Volunteering opportunities, find your local Citizens Advice office here

Job Opportunities in other Agencies

News and Useful Information

Wessex Water: Every Customer Matters

Wessex Water are pleased to announce their new strategy for helping customers in vulnerable circumstances ‘Every Customer Matters’.  It forms part of their five-year business plan for 2020-2025 that they have submitted to Ofwat, their regulator, for consideration. Every Customer Matters sets out a series of commitments to raise awareness and increase uptake of the support Wessex Water offers their customers along with a series of initiatives they will deliver by 2025.

You can find out more by visiting their new Partnerhub which is a central point for engagement with current and future partners. Go to: Wessex Water Partnerhub
Via the Partnerhub you can
•           see news stories from Wessex Water and their partners
•           find lots of information about the support they offer
•           access existing resources or request bespoke leaflets and flyers
•           apply for support for your clients
•           request attendance at events
•           find out about their other partners
•           contact Wessex Water.

The leaflet is here:  Every customer matters (1)

Other Events and Training

Free talks from Citizens Advice: Help your clients reduce their heating bills
Are you looking for speakers to come to a group or coffee morning you run, or at a staff team meeting?  Citizens Advice can guide you through:
-Getting cheaper energy: tariffs, payment methods, switching supplier
-Funding and grants available
-Energy debt
-Further help and support

Talks are available across Dorset and typically last about an hour. Please contact Ross or Ella for more information on energy@purbeck.cabnet.org.uk     or 01929 550328.

National Centre for Domestic Violence

NCDV obtains emergency injunctions to protect the victims of domestic violence against the violence they are experiencing.  We offer free training to agencies who meet victims in the course of their work.  The training lasts 30-40 minutes and covers the criteria for protection, the different kinds of order we obtain, the distinction between legally aided and pro bono victims, how our process works and how to refer to us – either directly on behalf of the victim or informing the victim of our service so they may self-refer.

Please contact their Training Programme Manager, Janet Bush, if you would like to book a session for your team: 07808 278404

YMCA Bournemouth is delivering two identical First Aid at Work training sessions:

– Wednesday 10th October, 9.30am – 4.00pm
– Wednesday 28th November 2018, 9.30am – 4.00pm

This qualification is aimed at organisations which require a trained and competent first aider.

VENUE – Hinton Room, YMCA Bournemouth, Delta House, 56 Westover Road, Bournemouth, BH1 2BS.

PRICE  – £65.00 per learner.

For  further information and to book your place, please contact:

Sam Roubaiey, Business Development and Marketing Assistant
E: sam.roubaiey@ymcabournemouth.org.uk
<mailto:sam.roubaiey@ymcabournemouth.org.uk>  Tel:  01202 084 199 / 07398 453 476

Courses Available from Bournemouth CVS

31st October –  ‘Being An Effective Chair’ training for more information please click here.

13th November – ‘Being a Charity Trustee’ training for more information please click here

Mental Health First Aid at Turbary Resource Centre, Ferndown BH22 8AE

This Mental Health First Aid course is to be held over two Saturdays: 29 September and 6 October 2018.  Both days will be from 9.30 – 4pm @ the TRC in Ferndown. A light lunch will be provided.

An MHFA England course will teach you to:

1. Recognise the signs and symptoms of common mental health issues
2. Provide help on a first aid basis
3. Effectively guide others in the right direction towards support
4. Improve self-awareness and understanding of own wellbeing

Please note there is a cost involved for this training.  There are 12 spaces on each course and subsidies are available .  If you work in the third sector or are a volunteer you are especially welcome to apply.  If you are not allocated a space on this course, we will make sure you are offered a space on the next one.

Call Susan Sutherland on 07866 692528 for further info.

Research and Reports

CILIP (the library and information association)  are making a submission to the UN Special Rapporteur on extreme poverty and human rights; Professor Philip Alston is visiting the UK on a fact-finding mission in November 2018.

The submission includes information about the UC application process for people who have a good level of digital skills which  has been estimated to take over an hour, and how many public libraries are now limiting their free broadband internet access to just 30 minutes a day. This is down from a norm of 2 hours of free access a day in 2000.

An extension of this time can be given at the library’s discretion but only within the resources available. Supported access, often required by claimants of UC, is limited to staff time. The numbers of professional staff in public libraries and other staff able to offer this support has been falling steadily since 2010.

Read the submission here.

PS: For those in Dorset County,  the Routes to Inclusion project provides a range of digital support in libraries, including ‘Digital Champions’ and training sessions. The most recent list of support is here:

DIG CHAMPS 2018-09 Sessions List

Funding Opportunities

Aviva Community Fund: Closing date 9 October.  This is an annual funding competition that offers grants to not-for-profit groups in the UK for projects that make a real difference in their local community and address the categories set by Aviva each year. Applications will be accepted from not-for-profit organisations or groups working for the good of their community, which have been in existence for at least six months and have an income of £1 million or less. There are various categories of award, and the  amounts range from  a few hundred pounds to £25.000.

To be eligible, projects must make a positive difference to people’s lives and address at least one of the following categories set out for 2018:

  • Health and wellbeing for projects helping people take control of their physical and mental health.
  • Skills for life for projects to help communities and individuals improve their lives by learning useful new skills, particularly financial literary and digital ones.
  • Environment (new for 2018) for community projects trying to improve their natural surroundings and make a positive change to the local area.

Read more https://community-fund.aviva.co.uk/voting/user/aboutthecompetition