Welcome to the Advice Partnership E News Bulletin

The Advice Dorset Partnership covers the geographical / historical county of Dorset, and is circulated every fortnight, to bring you news and information relating to the advice sector in Dorset and Bournemouth Christchurch and Poole. The Partnership is supported by Citizens Advice in Dorset (CAiD). 

As usual feel free to forward this email to  colleagues and  they can get in touch with us if they wish to go on the list.  If you would like to send anything out via the bulletin,  and for all other enquiries about the Advice Dorset Partnership contact Caroline Buxton: caroline@caidorset.org.uk


Universal Credit in Dorset – Let’s Talk No 3: Thursday 12 September

Planning for this event is well under way. There will be presentations from the Weymouth Jobcentre Plus team and Citizens Advice, snapshots from a number of organisations (Wyvern, Steps2Wellbeing, Wessex Water, STARS, fuel poverty projects etc) and the chance to attend 2 workshops after lunch. Workshops will include ‘technical’ UC topics, and briefings on other projects and organisations, such as Gambleaware, Wessex Water support for vulnerable consumers, and the EU Settlement Scheme. Places are FREE so book soon!

There will also be space to display leaflets about your organisation or project, so do bring these along. Further information from Caroline Buxton.

Book here: https://www.eventbrite.co.uk/e/universal-credit-in-dorset-lets-talk-no-3-tickets-64731908882

Bournemouth Christchurch & Poole Council Plan – Engagement events:

BCP Council have arranged two engagement events for the Community Voluntary Sector and representatives from Resident Associations, Town and Parish Councils and Area Forums. The events will be led by Cllr Vikki Slade, Leader of BCP Council and Graham Farrant Chief Executive of BCP Council and will take place on:

Tuesday 3 September, 5.00pm-7.00pm, Council Chamber, Christchurch Civic Offices

Thursday 5 September, 2.00pm- 4.00pm, Cattistock Room, Civic Centre Poole

You can book here: https://www.snapsurveys.com/wh/s.asp?k=156500151436

Hate Crime Awareness event – 15 October 2019.

To mark Hate Crime Awareness Week, Prejudice Free Dorset is organising a FREE ‘No Place for Hate’ conference. The aim is to work together to find solutions to make Dorset a prejudice free county.

It will take place at the Bournemouth International Centre on the 15th October 2019 from 10am to 4pm. Refreshments and buffet lunch included.
Limited spaces available – All welcome!
To book please register at: https://www.eventbrite.com/e/no-place-for-hate-a-prejudice-free-dorset-free-confeence-tickets-66557945607

Job Opportunities

There are currently no job opportunities.

News and useful information

Home office update: Ending Free Movement – no change to EU Citizens’ rights

“There have been reports in the media regarding plans to end freedom of movement after the UK leaves the EU, as well as what this means for EEA and Swiss citizens resident in the UK.

We want to offer reassurance that EEA and Swiss citizens will have the absolute certainty of the right to live and remain here. Please be advised that as long as EEA and Swiss citizens, and their family members, are resident in the UK before 31 October 2019, they will still have until 31 December 2020 to apply to the EU Settlement Scheme, even in the event of a no-deal exit.”

For details of local support available to help people claim pre-settled or settled status contact: mailto:euss.advice@cisitzensadvicebcp.org.uk

Mediation Dorset provides a Community mediation service to help resolve disputes between neighbours involving issues such as noise, pets, boundaries, trees, parking, children, abuse. Download their flyer:

As a result of receiving a grant, Mediation Dorset are able to offer a
price reduction of 90% for mediation in disputes between neighbours, ie. a price of £45 per mediation. With limited funds available this
offer is on a ‘first come, first served basis’. If you have a dispute with your neighbour, please contact Mediation Dorset on 01305 257717 or info@mediationdorset.co.uk

Wessex Water: Assist

In addition to their range of affordability schemes available, Wessex Water are pleased to build upon their existing low rate tariff known as ‘Assist’ and offer ‘Assist for organisations’.

They can offer customers Assist if they are in extreme financial difficulty and cannot afford their water bill. With Assist, customers pay a lower bill than normal based on their ability to pay. They also ask them to seek independent debt advice and they need to provide details of their income, household bills and any debts or savings they have.

They are aware that some organisations provide housing for people who are likely to be eligible for the Assist tariff. As their clients would normally be eligible for Assist but are not bill payers themselves, organisations can now apply for Assist rather than pay standard charges. Organisations may qualify provided that:

  • they are a not for profit organisation, or registered charity
  • they provide housing for people likely to be eligible for Assist
  • the premises are owned by the qualifying organisation and primarily used for the housing of eligible people.

For qualifying organisations, an appropriate level of charge will be set according to the occupancy of each property. Wessex Water are unable to apply the tariff if the organisation receives one bill for multiple properties as the bill is reduced per property.

If you are working for an organisation that would be eligible, contact communitypartners@wessexwater.co.uk for more information. Alternatively, visit partnerhub.wessexwater.co.uk/Resources where you will find an application form to complete and submit.


Help to Save is a government saving scheme to support working people on tax credits and Universal Credit build their savings. People can save between £1 and £50 every calendar month and accounts last for four years from the date opened. Within these limits how much people save and when they pay in is up to them. People don’t need to pay in each month for the account to remain open, and the government will only close the account if the account holder tells them to.

People get bonuses at the end of the second and fourth years depending on how much they have saved. Read more: https://www.gov.uk/get-help-savings-low-income

Dorset Youth Association: Follow the link below to DYA’s website, where you will find their newsletter, toolkits, and other useful information.


CPAG: Universal Credit and the Work Capability Assessment – useful Q&As. Follow this link: https://cpag.org.uk/welfare-rights/resources/article/uc-and-wca-%E2%80%93-some-questions-and-answers


Essential Adults Safeguarding Skills Update: half day course (Cobham, Wimborne) – 3 December 2019: https://www.bcpworkforcedevelopment.co.uk/courses/bookings/c_detail.asp?cid=20158&a=&b=&c=&d=72&frompage=event_by_prog_area.asp

Reports and research

People with mental health problems need minimum standards of support – read this short Citizens Advice blog (which includes a link to a more detailed report): https://wearecitizensadvice.org.uk/people-with-mental-health-problems-need-minimum-standards-of-support-7db023dc4c25


Toby’s of Shaftesbury Fund is looking to support local groups (in and around Shaftesbury) that deliver life changing outcomes for young people in areas such as health and wellbeing, helping those who are disadvantaged reach their goals, etc.

Grants of up to £2000 are available; closing date 11 September 2019. Read more; https://www.dorsetcommunityfoundation.org/apply-for-a-grant/grants-for-groups/tobys-shaftesbury-fund/

NHS funding to showcase good practice in healthcare: Grants of up to £2,500 are being made available to VCSE organisations that would like to share their good practice in a creative way with the NHS. This can be in a wide variety of ways, such as with videos, photo or audio books, leaflets and posters, graphics or other formats. Closing date: 23 September 2019. Read more: https://www.england.nhs.uk/participation/success/community-grants-2019/