Welcome to the Advice Dorset Partnership E-News bulletin. 

This is the first bulletin of the new 2019-20 financial year and the new ‘world’ of the two unitary local authorities. We wish everyone well for productive and co-operative working as we go forward, so we can continue to provide effective services and support to all our residents..

The Advice Dorset Partnership continues to cover the geographical / historical county of Dorset, ie the areas covered by the  two new unitaries. It will still be circulated every two weeks and will bring you news and information relating to the advice sector in Dorset and Bournemouth Christchurch and Poole. The Partnership is supported by Citizens Advice in Dorset (CAiD).

We are aware that some council emails have changed so as usual feel free to forward this email to  colleagues and  they can get in touch with us to go on the list.  If you would like to send anything out via the bulletin,  and for all other enquiries about the Advice Dorset Partnership contact Caroline Buxton: caroline@caidorset.org.uk

Events: Advice Partnership  and other organisations

Dorset Race Equality Council: the first Sherborne multi-cultural meet up taking place on the 27 April 2019 at Pageant Gardens (by the bandstand) for more information click here or contact 01202 392954/ jane.jones@dorsetrec.org.uk

2019_April_Sherborne multicultural meetup

Armed Forces Community Careers and Lifestyle event at Kingston Maurward College, WEDS 24 APRIL , 11am – 7pm  

A good range of employers, training providers and support organisations  have now confirmed their attendance. As well as careers information, the event is also  providing support and advice to the Armed Forces community on  eg. health and well-being, finance matters etc.

Armed Forces Cov Event Flier 24 April 2019

Eventbrite booking link:  HERE

Please feel free to circulate information about this event across your local networks, especially if you can  target Armed Forces communities, their families and veterans through your usual social media networks / communications.

Routes to Inclusion: Data and Mapping. Helen Dobson and James Beecher from Citizens Online gave a presentation of their work on mapping the data story for Dorset on the 29th of Januar;y  here is their presentation:Citizens Online Switch Dorset Jan 2019.

The next session is on the 1st May, where Citizens Online will be discussing their findings and asking us what we think the priorities should be. To sign up to the session, please follow the Eventbrite link: https://www.eventbrite.co.uk/e/digital-routes-to-inclusion-in-dorset-whats-next-tickets-56569575122  – we will receive a notification when you’ve signed up, so you don’t need to print anything off.

Workshop for Chairs and Vice Chairs:12 June, Bournemouth

Bournemouth and Poole CVS have been working with Beacon to deliver local briefings,  and the next workshop in Bournemouth is on  ‘Managing Relationships and Board Dynamics’. This will look at how to work with trustees, staff and volunteers, and how to manage the dynamics between them. It looks at how to put processes and systems in place to avoid difficult situations down the line. In particular the session will explore the complexities of chairing a smaller organisation where people can have both operational and governance roles and the executive role is often
part-time or voluntary.

Follow this link to register with Beacon and book:

Beacon – registration

Job Opportunities in local Citizens Advice offices

Citizens Advice Purbeck requires an Energy Affordability Adviser.  The ‘Keep Warm for Less Project’ will be based at the Wareham Office, funded for two years by The Energy Industry Voluntary Redress Fund.  The Adviser will be responsible for the delivery of a new service providing energy advice and practical home energy assessments to clients. The project aims to reduce fuel poverty in households who are vulnerable due to long term health or disability problems.

22.5 hours/week on NJC scale 18 (fte £24,313).  2 year post. Closing date: 29 April 2019.

For more details: Energy Affordability Adviser Advert Apr 19. final

Citizens Advice Central Dorset require a Gambling Support Project Worker  based at their Gillingham Office, funded for 2 years by GambleAware and part of the national Gambling Support Service,working in conjunction with Citizens Advice.

As a project worker you will be able to deliver a Public Health approach to high quality information and advice to those who are experiencing Gamble Related Harm (GRH) and refer where applicable to specialist support services. You will also be required to deliver high quality training to frontline staff to help and promote advice, assistance and early intervention for such clients which may be recognised as experiencing GRH. You will be required to deliver this service through various channels of communication and across the whole of the South West region.

Hours: 37 per week (some flexibility will be required for occasional evening/weekend work)  Salary: £25,000 (per annum) plus additional pension benefits. South West Region 2 Years funded

For Application packs or for an informal chat, contact: Daniel Cadisch: Chief Officer: By email: chiefofficer@dsnd.org.uk
Write to: Citizens Advice Central Dorset, 1 Acland Road, Dorchester, Dorset, DT1 1JW. Telephone: 01305 269051.

Closing Date: 26th April 2019             Interview Date: week commencing 29th April 2019

For national Citizens Advice jobs click here.

Job opportunities in other organisations

Please email us if you have a job opportunity you wish to advertise.

News and Useful Information

Help to Claim  The new Universal Credit support service from Citizens Advice – 0800 144 8 444 (England)  – Calls are free and lines are open 8am to 6pm, Monday to Friday.

Trained advisers can can support anyone who needs help in the early stages of their Universal Credit claim – from the application through to the first full payment.  Support is available online, over the phone and face to face.  Click here for Citizens Advice website.

PARTNER LINE: If you need to contact one of the Citizens Advice offices in the Dorset Council area on behalf of a client, or find out more about local services, there is a new Partner Line (not for clients): see the flyer:

Cit Advice Dorset Partner Line flyer

Let’s Talk Shop:  Let’s Talk (part of Charis) helps charities,  housing associations, local authorities and other organisations who support those who are vulnerable in society.  The Lets Talk on-line shop has a number of products available including emergency fuel vouchers,  smart LED light bulbs and a range of energy efficient white goods including washing machines, fridges, freezers, gas and electric cookers and other appliances for which they can arrange delivery and connection at your client’s home.

 If you would like to sign up to the shop, please complete the registration form below and return it to shopadmin@lets-talk.online.

Copy of Let’sTalkOnlineShop_Registration Form

 Website:   https://www.lets-talk.online/

The Benefits Training Co: In the news

Compensation for wrongly advised UC migrations:  the DWP has admitted that compensation is payable to those people who lose out after having been wrongly and unnecessarily been advised to migrate onto Universal Credit from legacy benefits.   For the full story click here.

April 2019 edition of CPAG’s Early Warning System e-bulletin for England & Wales

Our Early Warning System helps us get a better understanding of how changes to the social security system, including the introduction of universal credit, are affecting the lives of children and families. We gather information from advisers about the experience of children and families, and identify recurring problems. This intelligence informs much of our legal, policy and campaigns work on universal credit. It also tells us what advice and resources advisers need to best help their clients.

A big thank you to the following contributors, who have submitted the highest number of case studies so far this year: Bridport Citizens Advice Bureau, Richmond Citizens Advice Bureau
For the CPAG’s latest Newsletter click here.

STOP LOAN SHARKS latest new letter is below. Lin Fisher saya “if you woud ike to book Stop Loan Sharks training I have various dates available from June onwards and attach an overview of the hour long session. I can also provide a more detailed session which lasts 2.5 hours. Both are completely free of charge”. Contact her: lin.fisher@birminghamgov.uk

Stop Loan Sharks Winter Newsletter 2019 Final

 Giving World Launches New Website

Giving World have launched a  new website to make it even easier for charities and other not-for-profit organisations to receive free resources, courtesy of businesses donating their surplus stocks.

Giving World receives goods from businesses all over the country, and advertises the items on the website for charities to request to help pass on to their beneficiaries. The focus of the launch is to pack the website with news and features, while making it even simpler to receive goods such as clothing, toiletries, books, toys and cleaning supplies for the people you support.

The only requirement is that the charities and community groups register here – there is an option to request products that would truly help the local community, completely free of charge.

It includes the Community Clusters Project:   This links three to five organisations in a cluster. They can all request goods within a three day time frame and share the cost of a pallet of goods between them. This means they could save up to 80% on transport costs when requesting free goods from the website.


BCP COUNCIL TRAINING OPPORTUNITY: Places available on Dementia Awareness course on 21st May 2019

This is a one day event which will look at how to deliver an effective, person-centred support service to people with dementia and their carers.  Click for more information and to book here

YMCA Bournemouth is delivering further training sessions in 2019:

Accredited Fire Marshal Training:  One day 10AM-12PM,

Dates: Thurs 9th May; Wed 10th July; Wed 11th September 2019, Price: £50 per learner

Level Two Health and Safety in The Workplace  One day 10AM – 4PM

Dates: Fri 3rd May; Tues 16th July; Fri 20th September 2019 Price: £60.00 per learner

Level Three First Aid at Work  One day 9.30AM – 4PM

Dates: Tues 30th April; Thurs 13th June; Fri 6th September 2019 Price: £65 per learner

Level Three First Aid at Work Three-Day: 9.30AM – 4PM each day

Dates: Monday 13th, Tuesday 14th and Wednesday 15th May 2019 Price: £170 per learner

Venue for all training days: The Hinton Room, YMCA Bournemouth, Delta House, 56 Westover
Road, Bournemouth, BH1 2BS

For more information contact Heather Chandler, Business Development and Marketing Assistant Email: heather.chandler@ymcabournemouth.org.uk Telephone: 01202 290451 Ext: 4005

Research and reports

Government research highlights financial difficulties experienced by tax credits claimants on their migration to universal credit

In a report: Transition from tax credits to Universal Credit: qualitative and quantitative research with claimants it was found that more than 60% of respondents had difficulties that started in the same month or after they began claiming universal credit

Click here to see the full report.


Groundwork are launching Community Training Grants:  applications go live in early April for three LEP areas in the South of England: Swindon & Wiltshire, Dorset and Thames Valley & Berkshire.

They will be looking to fund projects which help to support individuals who are either unemployed, out of education, or economically inactive. Individual charities and small organisations (less than 49 people) can apply for grants between £5,000 and £20,000.  Projects must help move individuals either into employment, or establish a route towards employment, by helping individuals through education and training opportunities, advice, guidance and information.

If you live in one of the area,  send them your initial expression of interest by completing this survey:

Triangle Trust 1949 Fund: This grant scheme provides core funding to support specialist carer organisations to implement a step change in their development and therefore build increased sustainability for the future. Grants are available from £10,000 up to £80,000 for a duration of six months to three years. The amount of funding requested must be proportional to the development that will be undertaken. A maximum of £30,000 per year or £2,500 per month for smaller developments can be requested.

Registered charities, not-for-profit social enterprises and community interest companies that are working within the UK and have a UK office can apply. This funding is only available to specialist carer organisations rather than those with a broader remit which run carer projects. There is a two-stage application process. The deadline for stage one applications is 7 May 2019 (noon).

Read more HERE

Calor’s Rural Community Fund: Grants of up to £5k for rural community projects (with the opportunity to raise more through crowdfunding). Apply by 29 April. Criteria:

  • It exists for the benefit of the wider community and not of the individual
  • It has been in existence for a minimum of 6 months; and is a charity or a not-for-profit organisation
  • The funding applied for is equal to 50% or more of the total project cost
  • The funding is being used for renovations, redecorating, equipment, or new LPG heating systems
  • It is capable of completion within 12 months of the date of the grant if successful
  • It is in a rural off mains gas location in the UK and is for the benefit of an off-grid rural community in England, Scotland or Wales
  • It has a clear deliverable objective
  • The systems are in place to ensure finances are well managed
  • It operates on a non-discriminatory basis and is non-political

Read more here

Edward Gostling Foundation: Grants to UK charities with the aim of enhancing the quality of life for people in need, specifically those on low income who have a physical or mental disability or those with long-term illness. Two funding streams are now available:

  • Small Grants of less than £5,000.
  • Large Grants of more than £5,000.

Applications must address at least one of the four themes of the Foundation:

  • Health and wellbeing: to maintain, improve and advance the health and welfare of people living with disabilities and/or long-term illnesses.
  • Independent living at home: to support people who wish to remain living in their own home for as long as is practically possible.
  • Respite: either for the person living with a disability (or long-term illnesses) or the carer to access sports and leisure activities or simply enjoy fun, friendship and the opportunity to socialise and share with others who may be in a similar situation.
  • Transition: to provide fundamental life skills and infrastructure necessary to allow people to reach their full potential in all areas of life and to become a valued member of their local community.

Find out more: HERE grants may be applied for at anytime.